This policy explains how Life in Community CIC collects, uses and protects information when you visit or use our website, www.lifeincommunity.org.uk.
Who we are
Life in Community CIC is a community development social enterprise supporting residents in Tipton, England. The website is run by Life in Community CIC, which is the data controller responsible for information collected through it. Life in Community CIC is a Community Interest Company registered in England and Wales, company number 12519221, with its registered office at 54 Lichfield Street, Tipton, West Midlands, DY4 9NJ. We are registered with the Information Commissioner's Office under reference ZB544830. For any question about this policy, or about information we hold about you, contact us at admin@lifeincommunity.org.uk.
Information we collect through the website
When you browse www.lifeincommunity.org.uk without submitting a form, we collect only the standard technical information generated by visiting a website, such as your device type, browser and general location inferred from your IP address. This information is used to keep the site running securely and to understand, in general terms, how it is used.
If you contact us through the website's contact form, we collect the information you choose to provide, which will usually be your email address and the content of your message. We use this information only to respond to your enquiry and to keep a record of our correspondence with you.
Cookies
Our website uses very few cookies. We do not use analytics or advertising cookies, and we do not load anything from third parties as you browse. Two optional Google services are available on our Contact page, Google reCAPTCHA on the contact form and Google Maps, but neither is contacted unless you choose to use it, and each may then set cookies or transfer your IP address to Google. A full description is set out in our Cookie Policy. You can set most browsers to refuse cookies or to alert you when a cookie is being set, though this may affect how parts of the website work.
Why we collect it and our lawful basis
We rely on our legitimate interest in running an effective website and responding to enquiries as the lawful basis for handling technical browsing information and contact form submissions. Where we use cookies or services that are not essential to the site's operation, our lawful basis is your consent, which you can withdraw at any time. We do not knowingly collect special category data, such as information about health or ethnicity, through the website itself. Any special category data you choose to share with us, for example through the contact form, is handled with care and confidentiality, and treated as though you had given explicit consent to its use for the purpose you shared it.
How we use and share it
Information collected through the website is used only by the Life in Community team and, where relevant to hosting or running the site, by our website and email providers acting on our instructions. We do not sell your information. We do not share information you provide through the website with our funders, partners or anyone else outside Life in Community CIC without your agreement, unless we are required to do so by law.
How long we keep it
We keep contact form enquiries and any related correspondence for as long as we need them to deal with your enquiry and for a reasonable period afterwards, in case you contact us again about the same matter. We keep technical browsing information for no longer than is necessary for the purpose it was collected for. We will delete or anonymise information once it is no longer needed.
Keeping it safe
We take reasonable steps to protect information collected through the website from loss, misuse or unauthorised access, including limiting access to the Life in Community team and using a reputable website hosting provider. No method of transmission over the internet is completely secure, so while we work to protect your information, we cannot guarantee its absolute security.
Your rights
You have the right to ask what information we hold about you, to ask us to correct or delete it, and to object to how we use it, including withdrawing consent where consent is our lawful basis. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk. To exercise any of these rights, please contact us using the details above.
Links to other websites
Our website contains links to other websites, including those of our partners and funders. This policy applies only to www.lifeincommunity.org.uk and we are not responsible for the privacy practices of other websites, so we encourage you to read their own privacy policies before sharing your information with them.
Changes to this policy
We may update this policy from time to time, for example if the way the website collects information changes. We will post any updated version on this page and we encourage you to check back periodically.
This policy was last updated in August 2026 and applies to www.lifeincommunity.org.uk.
Life in Community CIC is a Community Interest Company registered in England and Wales, company number 12519221. Registered office: 54 Lichfield Street, Tipton, West Midlands, DY4 9NJ. ICO registration reference ZB544830.