Do you struggle with low-level mental health issues?

Do you feel like no one is listening to you?

Are your struggling to access certain types of support?

Are you unhappy with any services you have accessed?

About this service


Lifeline Advocates is our newest service which has been developed to support residents aged 18+ who live in Tipton, and/or within the Sandwell area. 
Lifeline Advocacy aims to speak up on behalf of residents who believe that their voice is unheard or feel that they have no voice. We seek to support clients to develop their confidence and knowledge in advocating for themselves as well as walking alongside clients trying to access a range of services where they may be encountering barriers. 
This being the case we will offer assistance, particularly for those struggling to engage with services due to mental health.



Why Lifeline Advocates?

During  the past 18 months to two years, we have identified that individuals within our community, don’t always know where to turn when they are struggling and are unsure of who can help them, when facing barriers in accessing various kinds of  support. 

With a rise in mental health, some residents have stated that they feel as though, they have no one to speak on their behalf when trying to liaising with their children's school, with DWP or social services.

We aim to offer a person centred and solution focussed approach to ensure that individuals thoughts and feelings are kept at the heart of all decision making in order to reach the best outcome.

Life in Community CIC has developed this service to assist and signposting residents who are experiencing with low-level or moderate mental health issues, acting as advocates, on behalf of those referred. This will including advocating for clients when dealing with statutory organisations (as already mentioned), such as schools, social care, NHS, housing services and DWP.

What would support from Lifeline Advocates look like?

Clients will be supported for between three months (depending on circumstances).

All clients will be assessed by the one of the Advocate Lead before being allocated (matched) to one of our trained volunteers. 

All advocacy support is provided free of charge (however donations are welcomed as we are a volunteer led service).

Before completing a referral form,  please ensure that our service is suitable, particularly if you or the person being referred has experienced severe mental health issues or illness. 

Download referral form 

Online referral 

Advocates Form PDF Advocates Form .docx Online Referral Form