“The support I have received from LIC has been life changing for me. Being listened to in a non- judgemental environment about things that I would have just held and tried to deal with in my own has been invaluable. Especially in a time where our whole lives have been turned upside down due to the COVID situation.”
“My counselling has been so beneficial for my life; it has helped me to grieve after 8 years after not being able to do so. I look forward to my sessions rather than dread them like previous therapies. I have made a great connection with my counsellor and she makes talking about difficult subjects easier. I can’t imagine being where I am today without the help of Life in Community. This service has been a real ‘lifeline’ to me and I can’t imagine my life without it at the moment, it has helped me so much."
“There is a lack of understanding around mental health, even from some professionals. People with mental health need advice, an advocacy service, benefits support. I was supposed to have a CPN but never had one. These are the things I need help with at the moment.”
" Lifeline, made all the difference, not even my daughter would call me. Couldn’t survive this again (lockdown). It’s nice to have someone thinking of me, before I was just existing, watching TV, but now there’s light at the end of the tunnel with things lifting. Looking forward to my group being up and running. To get myself out of the house."
"It's so good to have someone to offload to."
" I always attend the Me, You, Coffee and zoom weekly meetings because I know when I turn up it will be a good time with a friendly and lovely group of people and there is never a dull moment."
"I am so grateful for this service. I give them a shopping list of things I need. If there is anything not there, they will call me and let me know and ask if I want anything else. Without the service, I wouldn't have been able to survive."
"Without your service, we would have been in real trouble, you have all chipped in and done so much for Dad. Without you, we'd have been lost."
"Thank you for everything, for all the support and help you have given. It's really, really, appreciated. You have not only provided listening but also practical help. My listener is doing quite a lot and I know she's really helping me in every way she can. I really appreciate it."
"I get on with my listener really well. She really understands me. It’s like having a friend who I’ve never met, as we’ve been doing all the sessions over the phone. I don’t think I can do without my listening at the moment"
“It’s been so nice to have someone to talk to, I thought I was speechless up until I started having the calls. It has given me a voice. Having contact with someone is needed, otherwise you might as well lay down and die. Everyone should have a good friend to talk to, this is what this service has provided.”
“I’m so glad I had the courage to contact you, for help. I’d had the leaflet for ages and was putting it off, but so glad I called. My counselling has helped me look at areas of my life, and look at ways to improve, not only for me but also for my kids. People are saying they have seen a change in me.”
"The service has been so good, and I look forward to my sessions with my listener, every week. They have been so full (I have a lot to talk about). The only thing is that you can’t offer advice, which is OK, so I have to go with my gut feelings, when making decisions, but it's been nice to offload. My listener should get gold stars, she's very professional she doesn't give anything away. She keeps all the boundaries in place.The support over the phone been good over. My listener has been flexible, initially my sessions happened in the day, but now they take place during the evening, once my son is asleep, which is ‘my time’ and gives me a chance to offload. I talk about the things that have happened through the week and the decisions made or things I've done. It's been good to have 10 sessions, most services, provide 5 or 6 sessions which I don’t think is enough.Before, the listening service, I used to use a helpline and but got frustrated due to the lack of continuity, as every time you called you got a different person, but the last 10 weeks; to have the someone who knows my story, so I don’t have to repeat myself, wasting my energy and time. Not having to repeat myself is wonderful. It has been positive to have continuity with my listener. To have 10 sessions and to have 5 more is brilliant. Even though I had my family, I was very isolated, but it’s good to have my listener to speak to in addition to my family. I have been crying on the phone, a lot of the time, but it's my way of dealing with things, I hope she doesn’t think I’m too depressed. I will be attending your job club from September 2021. Because of your service, I don't have to call the mental health helpline as often now. You're a fabulous service."
" My listening has been amazing. I was matched to the right person; she knows when to sit and listen and when to come in. Sometimes she guessed herself, but she should have. Sometimes some people can do something like this and go through the motions but my listener brought warmth. I feel freer, more liberated. Feeling a bit more self-assured, was overwhelmed initially with what was going on before the sessions. I didn’t know where to turn, but now I know more about places and people I can go to. Feels more able about to talk to people about her issues. Felt like bits and pieces had been taken from me. The vaccine has caused her injury in her leg – mass behind her knee. Skin swelled up. Couldn’t walk on her left leg. It’s not healing. Leg is still the same. Pain running up and down her right arm. It might seem a bit selfish or greedy, but I jut need someone to talk to and to stop my head from exploded."